Deposit Requirement: For all reservations, we require a deposit equivalent to one night’s stay.
Cancellation Terms:
- Policy: If you cancel your booking at least 7 days prior to your arrival date, we will refund your deposit, deducting a £10 administrative fee.
- Peak Seasons (Easter, Christmas, New Year): For these periods, cancellations are refundable if made at least 28 days before the arrival date, subject to a £10 administrative fee.
- Cancellation Window: Please note that if you cancel or modify your booking within 7 days of your arrival (or within 28 days for Easter, Christmas, and New Year reservations), your deposit will not be refunded.
- Last-Minute Cancellations: Cancellations made within 24 hours of your arrival date or in case of a no-show will result in the full charge of the quoted price to your card.
Cancellation Insurance: We highly recommend obtaining cancellation insurance to safeguard against unexpected changes in your plans
Confirmation Requirement: All cancellations or modifications to your booking must be communicated in writing for confirmation.
Reservations Made During Cancellation Period: If you book within 7 days (or 28 days during peak seasons) of your arrival, you will be immediately subject to the cancellation period, and no refunds will be provided.
We appreciate your understanding and cooperation with our policy to ensure a smooth experience for all our guests.